What is the ITIL Framework and why use it for business?

The ITIL was developed by UK government to reduce IT Service bottlenecks and improve service efficiency.
A business that adopts an ITIL infrastructure is better competitively positioned and advantaged to deliver it’s business targets.

You can do more successful business by having your customers run from your website portal and support them efficiently with services they need from your business.
Is your business giving reliable service to all your customers or are you struggling with their expectations without a foundation to overcome expensive services.

ITIL as a framework tries to improve efficiency by:

• Improving the Service Level to the customer with technology support
• Build strong relationships with the customer through knowledge base
• Save costs and increase profits with correct tools and resources
• Repeat customers returns

ITIL is the most widely accepted approach to IT service management in the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally. itil-officialsite.com

Understand how to build better business for your online services success with  more cost savings and a professional image.

Make it easier all in one place for all your customers to manage their expectations from one location within your business markets.

Reference

http://www.itil-officialsite.com/

http://visualtranslations.com/training_ITIL.html

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